This training programme is provided by the International Association of Public Transport. Its aim is to provide attendees with a full overview of what is at stake in the building and maintaining of a travel information system focused on user needs and expectations. The programme will introduce and illustrate a practical toolbox of methods needed to actually design and deliver efficient wayshowing / wayfinding systems throughout the public transport user journey, organized in five main categories: space related information, time related information, orientation, service disruption, behaviour.
Veronika Egger has been on board as a trainer from the start, with a session on „Information and Accessibility“.
Dieser modulare Kurs vermittelt ein breites Verständnis für unterschiedliche Nutzungsanforderungen, das Zusammenwirken von Gesetzen, Verordnungen und Normen sowie praktische Beispiele zur Umsetzung. Ziel ist die Gestaltung von gebauten Umgebungen mit umfassender Nutzungsqualität für alle Menschen nach dem Design for All/Universal Design-Konzept.
History with a Future – Perception and inclusive quality of use of a European Cultural Heritage site
Presentation at the UD2016 conference in York, UK, 22-25 August 2016.
Authors: Veronika Egger and Lisa Ehrenstrasser
Key words: information spaces, design process, wayfinding, interaction, user experience
Imagine a 700 year old imperial palace that has grown from a medieval castle into an area in the middle of a city extending over half a million square meters (50 ha/123.5 ac). It houses the presidential quarters, various government offices, famous museums with strong identities in their own right, the national library and a congress centre. And it provides a focal point in the modern city for events that move the nation, some of them drawing over a hundred thousand people. We are in the central district of Vienna, Austria. To be more precise we are in the “Hofburg”, the imperial palace and seat of power of the Habsburg dynasty. It has been making history since 1275 and is still a living organism integrated into city life.
And this location – far too modest a term – is struggling with its identity. There is little or only a vague awareness among Viennese and tourists of the actual physical extent of this expanse of buildings, courtyards and parks. It doesn’t stand out as a palace, a castle, as the name would suggest. Over the years it has a grown into a complex structure difficult to understand and navigate. The site has been awarded the European Cultural Heritage Label in 2016, which carries the responsibility of communicating its value in an inclusive and accessible way to all visitors. This was our starting point. Continue reading →
Als Mitbegründerin und derzeit Vorsitzende des Vereins design for all ist Veronika Egger von Beginn an für das Erscheinungsbild und die Kommunikation der Organisation verantwortlich – unter anderem für Redaktion und Gestaltung des Newsletters.
Information Design as Principled Action: Making Information Accessible, Relevant, Understandable, and Usable
Veronika Egger is one of twenty-eight authors who report on research and design methods and present case studies in practice and education of information design.
Chapter 5: Designing Inclusive Information Spaces Preface and Table of Contents
Veronika Egger together with Hanni Rützler gave a talk at the conference about „Food Information for People“. They presented the results of a pilot study about the use quality of information elements on food packaging.
International Conference on Inclusive Growth through Mobile Applications, Chennai, India, 2011
The Mobile Plus conference addressed technology and information design challenges for bringing relevant content via mobile phone to people who would otherwise have no access to such information. It investigated what formats of communication are appropriate and understandable in order to empower people, facilitate exchange and promote inclusive growth.