This training programme is provided by the International Association of Public Transport. Its aim is to provide attendees with a full overview of what is at stake in the building and maintaining of a travel information system focused on user needs and expectations. The programme will introduce and illustrate a practical toolbox of methods needed to actually design and deliver efficient wayshowing / wayfinding systems throughout the public transport user journey, organized in five main categories: space related information, time related information, orientation, service disruption, behaviour.
Veronika Egger has been on board as a trainer from the start, with a session on „Information and Accessibility“.